Safe Play · c44 Responsible Gaming

Play Smart. Play Safe.
c44 Has Your Back.

At c44, responsible gaming is not a legal formality or a box to tick for our international gaming licence — it is a genuine, operational commitment that shapes how we build products and support Pakistani players. We believe that entertainment should never come at the cost of your wellbeing, your relationships, or your financial security.

This page explains c44's responsible gaming tools, our 21+ age requirement, how to recognise problematic gambling behaviour, and where to get real support if you or someone you care about needs it. Whether you're in Lahore, Karachi, Faisalabad, or Islamabad — help is available.

c44's Responsible Gaming Commitment: Every c44 player has free, immediate access to deposit limits, loss limits, session time controls, cool-off periods, and self-exclusion — activated without waiting periods, promotional conditions, or any requirement to justify your decision. Your choice to use these tools will always be respected and enforced.

21+
Minimum Age Requirement
0s
Self-Exclusion Activation Time
5+
Player Protection Tools
24/7
Support Availability

Gambling is entertainment — not income. Never gamble with money you cannot afford to lose. If gambling stops being fun, c44's tools can help you take back control immediately.


Six Pillars of Safe Play at c44

c44's responsible gaming framework is built on six foundational commitments. Together, they create a gaming environment where Pakistani players can enjoy cricket betting, slots, and live casino without losing control.

Strict 21+ Age Enforcement

c44 enforces a hard minimum age of 21 years for all real-money gaming services. CNIC-based identity verification is mandatory before any deposit, bet, or withdrawal can be made. Age cannot be bypassed by any means. We actively detect and close underage accounts, with immediate referral to relevant authorities where fraud is suspected.

Deposit & Loss Limits

Set daily, weekly, or monthly caps on how much you deposit into your c44 PKR wallet. Also configure maximum loss limits per session or per week. Once set, limits cannot be increased for 24 to 72 hours depending on the change — giving you time to reflect before exposing yourself to higher risk. Reducing a limit takes effect immediately.

Session Time Controls

Losing track of time is one of the most common signs of problematic gambling. c44 sends in-session notifications at 30, 60, and 90-minute intervals. You can also configure a hard session time limit that automatically ends your session when the timer expires. After a forced session end, a minimum cool-down period applies before the next session can begin.

Cool-Off Periods

If you feel you need a short break but are not ready for full self-exclusion, c44 offers cool-off periods of 24 hours, 72 hours, or 7 days. During a cool-off, your account is suspended, you cannot deposit or bet, and c44 will not send you any promotional communications. Cool-offs activate immediately and cannot be shortened once set.

Self-Exclusion

Self-exclusion is the strongest responsible gaming tool available on the c44 platform. It completely suspends account access for a duration you choose — from 6 months to a permanent closure. During self-exclusion, c44 removes your details from all marketing lists, blocks all login attempts, and ring-fences your balance for return upon the period's conclusion. Permanent self-exclusion is irreversible.

Reality Check & Balance Visibility

c44 provides clear, real-time net win/loss displays during gaming sessions so you always know where you stand financially. Reality check notifications remind you of your session total at configured intervals. We never obscure your financial position with confusing bonus displays or misleading win counters.


21+ Is Not Negotiable at c44

Pakistan's broader gaming landscape has historically had limited formal age restrictions on certain recreational activities. At c44, we set our own bar higher — a hard minimum age of 21 years for all real-money gaming services on the platform. This is a requirement of c44's international gaming licence and a value we enforce independently of local norms.

Our CNIC-based verification system cross-references your date of birth at the point of registration. Accounts where the CNIC indicates the holder is under 21 are blocked before they can access any deposit or gaming feature. There are no workarounds, no exceptions, and no grace periods for underage applicants.

Parents and guardians in Pakistani households are encouraged to use device-level parental controls to prevent minors from accessing any online gambling platform, including c44. If you become aware of a minor attempting to use c44, please contact us at [email protected] immediately.

21+

Minimum Age: 21 Years

Enforced by CNIC verification on all c44 accounts

Why 21? The international gaming licence under which c44 operates specifies a minimum gaming age for casino-style products. c44 applies 21 years as the threshold for all Pakistan-facing services — sports betting, live casino, slots, and fishing games alike.

CNIC Verification: Every new c44 account requires CNIC document submission. Date of birth is extracted and verified against the stated age. No CNIC, no real-money access — without exception.

Consequences of Age Fraud: Submitting a falsified CNIC or misrepresenting your age constitutes identity fraud. c44 will permanently close accounts found to have bypassed age verification, withhold all balances, and report the matter to relevant authorities.


Step-by-Step: Activating Your Protection

Every responsible gaming control on c44 is designed to be activated in under two minutes. You should never have to wait, call, or explain yourself to use these tools. Here is how each one works.

Deposit & Loss Limits

Protect your PKR wallet with hard spending caps

Deposit and loss limits are the first line of defence against overspending. They prevent your c44 PKR balance from being replenished or eroded beyond a threshold you define in advance — when you are thinking clearly, not in the heat of a losing streak.

  • 01
    Log in to your c44 account and navigate to Account Settings → Responsible Gaming
  • 02
    Select Deposit Limits or Loss Limits from the available controls
  • 03
    Choose your preferred time period: Daily, Weekly, or Monthly
  • 04
    Enter your PKR limit amount. c44 will confirm the limit takes effect immediately
  • 05
    To reduce a limit: change takes effect immediately. To increase a limit: a 24-hour cooling period applies before the increase is applied

Self-Exclusion

Full account suspension — immediate and enforced

Self-exclusion is c44's most powerful responsible gaming tool. When activated, it completely shuts down access to your account for a period you choose. There are no exceptions, no early termination options, and no promotional contact during the exclusion period.

  • 01
    Go to Account Settings → Responsible Gaming → Self-Exclusion
  • 02
    Select your exclusion duration: 6 months, 1 year, 2 years, or Permanent
  • 03
    Read and confirm the exclusion terms. Once confirmed, the exclusion activates immediately
  • 04
    Your account is locked, marketing opt-out is applied, and your PKR balance is held securely until the exclusion ends
  • 05
    Alternatively, contact [email protected] with the subject "Self-Exclusion Request" — our team will action it within 30 minutes

Cool-Off Periods

A short break without permanent consequences

Not every player who needs a break is ready for full self-exclusion. Cool-off periods give you a temporary pause — 24 hours, 72 hours, or 7 days — with all of the same account suspension effects, but with an automatic end date after which you can choose to resume or escalate to self-exclusion.

  • 01
    Access Account Settings → Responsible Gaming → Take a Break
  • 02
    Choose your cool-off duration: 24 hours, 72 hours, or 7 days
  • 03
    Confirm your selection. The cool-off activates immediately — you will be logged out at the end of the current session
  • 04
    No promotional emails or bonus notifications will be sent during your cool-off period

Session Time Limits

Stay aware of time spent on c44

Losing track of time during a cricket betting session or a slot marathon is one of the earliest warning signs of problematic gambling behaviour. c44's session time tools are designed to keep you grounded — reminding you how long you have been playing and giving you the ability to set hard stop times.

  • 01
    Go to Account Settings → Responsible Gaming → Session Limits
  • 02
    Enable session reminders at 30, 60, and/or 90-minute intervals
  • 03
    Optionally set a hard session maximum — your session ends automatically when the timer hits zero
  • 04
    After a hard-ended session, a minimum 15-minute gap applies before a new session can begin

See Where You Stand — Always

One of c44's responsible gaming principles is full financial transparency. Your net position is always visible in your PKR wallet. During sessions, your running total is displayed. And when you have deposit or loss limits configured, you can see exactly how much of your limit remains in real time — like a budget dashboard for your gaming activity.

The visual below shows what a configured limit dashboard looks like in the c44 Responsible Gaming settings panel. The idea is simple: knowing where you are financially, in clear PKR figures, is the most effective deterrent against overspending.

Important: If you find yourself ignoring your limit warnings or trying to work around your configured controls, that is a significant warning sign. Please consider activating a cool-off period or contacting c44 support.

My Responsible Gaming Limits
Daily Deposit Limit PKR 2,200 used of PKR 5,000
Weekly Loss Limit PKR 8,100 used of PKR 15,000
Monthly Deposit Limit PKR 22,000 used of PKR 50,000
Session Time Today 47 mins used of 90 min limit
Cool-Off: Not Active Self-Exclusion: Not Active Session Reminders: ON

Is Gambling Becoming a Problem for You?

Problem gambling can affect anyone — regardless of income, education, or how long you have been playing. The questions below are a self-assessment based on internationally recognised problem gambling indicators. Be honest with yourself.

Self-Assessment: Problem Gambling Indicators

If you answer "Yes" to three or more of the following questions, we strongly encourage you to use c44's self-exclusion tool or seek external support.

Do you find yourself betting more than you originally planned to when you started a session?
Have you ever tried to win back money you lost gambling by placing more bets — and then lost even more?
Have you borrowed money, sold possessions, or borrowed from family to fund gambling?
Does gambling cause conflict with family members — your wife, parents, or siblings — in Lahore, Karachi, or wherever you are based?
Do you feel restless, irritable, or anxious when you are not able to gamble?
Have you hidden or lied about your gambling activity or the amount of money you have spent from people close to you?
Do you gamble to escape stress, anxiety, depression, or difficult life circumstances rather than purely for entertainment?
Have you previously tried to cut back or stop gambling without success?
If you answered "Yes" to 3 or more questions above: These are recognised indicators of problem gambling behaviour. This is not a judgment — it is information that can help you make an important decision. Please consider activating c44's self-exclusion tool immediately, or contact our responsible gaming support team at [email protected] with the subject line "Responsible Gaming Help". You can also seek support from professional gambling support organisations in your area.

What c44 Promises Every Player

Responsible gaming is a genuine value at c44 — not a regulatory requirement we comply with minimally. Our international gaming licence mandates responsible gaming provisions, and we exceed those mandates because we genuinely believe that a sustainable, enjoyable gaming environment is better for our players and for c44 as a platform.

Pakistani players at c44 — whether placing a PSL bet in Karachi or spinning slots in Islamabad — deserve a platform that treats them as adults capable of making their own decisions, while providing every available tool to support healthy, controlled play. That is the c44 responsible gaming pledge.

The c44 Responsible Gaming Pledge

  • We will never contact a player who has activated a cool-off or self-exclusion with promotional offers
  • We will enforce every responsible gaming control immediately, without requiring justification
  • We will not allow responsible gaming limits to be overridden by customer support staff
  • We will provide real-time, accurate net session P&L displays at all times
  • We will actively monitor for problem gambling behaviour patterns and proactively offer support
  • We will never market to players who have indicated a desire to reduce or stop their gambling activity
  • We will train all customer support staff in responsible gaming identification and response protocols
  • We will hold all underage access attempts to a zero-tolerance standard

Playing Safely: Practical Tips

Whether you are new to online gaming or a veteran PSL bettor in Lahore, these habits keep gambling fun and under control.

Set a budget before you start

Decide on a fixed PKR amount you can afford to lose before opening c44. Treat it like entertainment spending — just like a cinema ticket or a dinner out in DHA.

Take regular breaks

Step away every 30-60 minutes. Get up, have a chai, call a friend. Physical breaks help reset your mental state and prevent time blindness during long sessions.

Never gamble when emotional

Gambling while stressed, upset, or after a bad day leads to poor decisions and often larger losses. Log out of c44 and return when you are in a calmer, clearer headspace.

Never chase losses

Trying to win back losses is one of the most dangerous gambling patterns. If you have hit your session loss limit, stop. Close c44 and come back another day with a fresh budget.

Tell someone you trust

Having a trusted family member or friend aware of your gaming activity creates healthy accountability. In Pakistani culture, family support networks are a genuine strength — use them.


Need Help? c44's Tools Are Ready for You.

Whether you want to set a deposit limit, take a cool-off break, or activate full self-exclusion — every responsible gaming tool on c44 is available right now, free of charge, from your account settings. If you need immediate help, contact our support team directly.

Responsible Gaming Support: [email protected] — Subject: "Responsible Gaming Help" · Available 24/7

🔞 21+ only · c44 is internationally licensed · Gambling involves financial risk · If in doubt, self-exclude